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Terms of Service

Thank you for choosing to visit the website of Kokoro, a sub brand of Nineteen Zero Five Jewels Co. LLC a private jewelry company located in Dubai, U.A.E. Before using our website or any of our services, please read this Terms of Service agreement carefully.

Welcome to our website! Thank you for choosing to shop at 1905 Jewels website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term 'us' or 'we' refers to both the brand Kokoro and the owner of the website, Nineteen Zero Five Co. LLC, located in Dubai, U.A.E. The term 'you' refers to the user or viewer of our website.

Before you proceed to make a purchase, we kindly ask that you carefully read and agree to the following Terms of Service (TOS) policy, which is a legal agreement between you and our company. By accessing or using our website, you signify your agreement to be bound by these TOS.

These Terms of Service ("Agreement") constitute a legally binding agreement between you ("User" or "you") and our company ("Company," "we," or "us"). Please read these terms carefully before using our website or services.

Introduction

We reserve the right to modify these TOS at any time, without prior notice, and such modifications will be effective immediately upon posting. Please check this page periodically for any updates or changes to the TOS. Your continued use of our website following any modifications to the TOS constitutes your acceptance of those modifications.

This website is owned and operated by Nineteen Zero Five Jewels Co. LLC a private jewelry company in Dubai, U.A.E. By using our website or any of our services, you agree to be bound by these Terms of Service.

 

Use of the Website:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

You may use our website only for lawful purposes and in accordance with these Terms of Service. You may not use our website:

  • In any way that violates any applicable federal, state, local, or international law or regulation.

  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

  • To impersonate or attempt to impersonate our company, a company employee, another user, or any other person or entity.

  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm our company or users of the website or expose them to liability.

  • Our website provides information about our company and the jewelry products we offer. You may browse our website and view our products without registering, but to purchase products, you must create an account and provide certain personal information. By creating an account, you agree to provide accurate and complete information.

 

Intellectual Property:

This website contains material which is owned by us or our licensors and is protected by UAE and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not use any content on our website without our express written consent. All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of our company and is protected by applicable copyright, trademark, and other intellectual property laws. You agree not to reproduce, distribute, modify, or create derivative works based on any content on our website without our prior written consent.

Limitation of Liability:

In no event will we be liable for any direct, indirect, incidental, special, or consequential damages or loss including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website whether or not advised of the possibility of such damages. To the extent permitted by applicable law, we shall not be liable for any damages arising out of or related to your use or inability to use our website or services or any products purchased from us.

 

Product Information and Availability:

 

We offer jewelry products and jewelry related products and services on our website. We make every effort to accurately display and describe our products on our website. However, we cannot guarantee that the colors, sizes, or other attributes of our products will be accurately displayed on your device. We reserve the right to change or discontinue any of our products at any time without prior notice. We also reserve the right to limit the availability of any product or service to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion.

 

Shipping and Delivery:

Shipping fees and delivery times will vary depending on your location and the shipping method you choose. We will provide you with an estimated delivery date when you place your order, but we cannot guarantee delivery dates or times. We are not responsible for any delays or damages that occur during shipping. We reserve the right to modify or discontinue any shipping or delivery service without notice. We may, in our sole discretion, limit or cancel shipping to any location we choose, at any time and in our sole discretion. Delivery times may vary depending on your location and shipping method.

 

Returns and Refunds:

 

We strive to ensure your utmost satisfaction with your purchase. If you wish to return a standard product, you have the option to do so within 3 days of receiving your order. To be eligible for a refund, the product must be in unused condition, with its original packaging, and accompanied by the original invoice. The refund process typically takes approximately 30 days to complete, subject to verification, and may entail deductibles. Refunds will be issued to the original payment method. Please note that we retain the right to decline any refund request that does not adhere to our return policy requirements.

However, it's important to note that bespoke, custom-made pieces are exempt from cash refunds. Depending on the circumstances, we may offer an alternative solution such as a redesign of the bespoke piece or the issuance of a credit note.

Please be aware that our returns and refunds policy is subject to change at our discretion, and we reserve the right to modify or discontinue it at any time without prior notice. Additionally, we may, at our sole discretion, limit or cancel returns and refunds for any individual or entity, as determined by us. It's important to note that return shipping costs are the responsibility of the customer.

 

Governing Law:

 

These TOS and any disputes arising out of or related to your use of our website shall be governed by and construed in accordance with the laws of the United Arab Emirates, without giving effect to any principles of conflicts of law. Any dispute arising out of or related to your use of our website shall be resolved exclusively in the courts of Dubai, U.A.E.

 

Pricing and Payment:

 

All prices displayed on our website are in U.A.E. Dirhams (AED) and are inclusive of any applicable taxes. We reserve the right to change our prices at any time without prior notice. Payment for your purchase can be made via credit card, PayPal, or other payment methods that we may make available on our website. We use secure payment processing systems to ensure that your payment information is safe and confidential. Pricing and Payment Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Payment for all products and services must be made in advance. You agree to pay all fees and charges associated with your purchase.

Third-Party Links:

 

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy:

Our privacy policy governs the use of any personal information that you provide to us through this website.

Indemnification:

You agree to indemnify and hold our company, its affiliates, officers, agents, and employees, harmless from any claim or demand, liabilities, costs, and expenses (including reasonable attorneys' fees), arising out of or in connection with your use of our website or services or made by any third-party due to or arising out of your use of our website, your violation or your breach of these Terms of Service.

 

Disclaimer:

 

We make no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Our website and services are provided on an "as is" and "as available" basis We do not guarantee that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components. We strive to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy, completeness, or timeliness of any information on our website. You agree that it is your responsibility to verify any information before relying on it.

Amendments:

We may modify these Terms of Service at any time without notice to you. Your continued use of our website or services after any such modifications shall constitute your acceptance of the modified terms.

 

Entire Agreement:

These Terms of Service constitute the entire agreement between you and us and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter of these Terms of Service.

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